Q: What precisely does website migration mean and what does it include?
A: If your present hosting provider can no longer answer the necessities of your site, or when you suffer from continual downtime, or if you are made to wait for hours for the tech support team to respond to you, it may be smart to swap your hosting provider, i.e. to move all the files for your sites as well as your databases from your present provider to your new provider. At Riseshost, we realize that this can be hard & time–consuming. That’s why we will perform all that for you for free!Our competent technical staff members will migrate your site content from your current web hosting provider to us. Our techs have plenty of experience migrating websites and are able to take care of everything – from a standard WordPress–driven weblog or Joomla™ CMS–powered web site, to a very elaborate, custom–built app.
Q: How long will it take for my site to be transferred over to your platform?
A: While we can’t give you a precise time interval, because there are lots of variables, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our best to migrate your site within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).
Q: Do you need something from me before you begin moving my web site?
A: Yep. We’ll require the name of the website that you would like us to move. We will also need a means to access your present hosting account so that we can get the content pertaining to your web site.
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my web site be offline?
A: Your site will continue to work just like it did before with your previous hosting provider. Once we have finished the transfer, your web site will be configured to work on our platform and we’ll alert you to preview it. If it is working properly, all you will need to do is edit the NS records associated with your domain. Your site will be migrated over to us without any downtime.
Q: Will my old web hosting provider have to do anything?
A: No. Aside from your login details for the Control Panel, we don’t require anything. We’ll never contact your hosting provider. They won’t know anything about the transfer either.
Q: Which hosting providers can you transfer website content from?
A: Yep. We support all traditional Linux–powered web hosting platforms. We do not support Windows–powered web hosting platforms, because we don’t offer Windows web hosting solutions ourselves.In addition, we don’t support proprietary website building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.