Help and Support Channels
A 60 mins Ticket Resolution Warranty
Each ticket that you post to the client help team will be responded to within approximately 60 minutes. All common queries are going to be addressed asap. Yet, if the help inquiry you have submitted calls for help from a qualified administrator, we’ll forward the ticket to him and will let you know about the delay.
Top–class Customer Help Service
We give you round the clock customer assistance by using a lightning fast ticket system built into your Control Panel. You could email us whenever you want about any of the programs that come pre–configured on your virtual server, such as the selected Linux OS, the server administration panel and our in–house produced Web Hosting Control Panel.
A Descriptive Help Section
In the Web Hosting Control Panel that is included free–of–charge along with your virtual server, you can discover an educative Help section, which includes all that you should know about managing your websites and programs. We have introduced a wide range of how to articles and reviews and video guides that illustrate the general web site management responsibilities in an easy to comprehend manner.