Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Resolution Guarantee

  • Our crew of qualified professionals will try their best to respond to your help enquiries in up to 1 hour. If, however, the situation you have encountered calls for assistance from the Admin =Department,= we will send the ticket to the technician on duty and will submit a reply to tell you.

  • Top quality support service
  • Expert Customer Help Service

  • We are online for you 24x7 to supply useful information and tech support and to aid you with any issue that you may have while you are monitoring your virtual server. We’ll aid you with all installed in advance programs, plus your Operating System, server admin panel (based on the VPS type) and the Web Hosting Control Panel designed 100% by our developers.

  • Intuitive help center
  • An Educational Help Section

  • Each part of the Web Hosting Control Panel that is offered 100% free with your VPS offers you an included article base. You’ll see a group of descriptive how to articles and reviews and a group of step by step video tutorials that demonstrate all the normal site managing duties. You can gain access to them by clicking on the Help or Video control keys in the upper right part of each Control Panel section.