1 hour ticket response
Timely assistance is our foremost concern and that is the reason why we have a team of skilled technical support engineers who are prepared to offer a swift reply to any question that you could have. Simply post your tech support ticket from the Web Hosting Control Panel and we will reply within 1 hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute response time.
A First–Rate Tech Support Service
Each member of our support team has many years of experience in the Linux shared hosting realm and the vast majority of them have been with us for at least five years. They all are prepared to respond to all your requests in the most efficient manner possible.
An Intuitive Help Section
Included in the Web Hosting Control Panel is an easy–to–browse Help Center section, which features various information sources. You can search through a routinely updated knowledgebase featuring web hosting account administration articles and website administration articles, watch our how–to video tutorials or check out the F.A.Q. database.