Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance crew is educated to very quickly deal with all Linux shared web hosting services customers’ inquiries and information questions. Through our ticketing system, it will be easy to supply your inquiry and a support team representative will likely return to you in less than max one hour. In actual fact, practice has revealed that the typical reaction time period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time needed. Our team of specialists is going to be on–line for you 24x7x365 to answer to all of your enquiries and to fix any matter you will likely have. You can open a tech support ticket from your Web Hosting Control Panel or drop an e–mail message any moment. In addition, on working days, you’ll be able to call us or make use of the live chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want guidance while working on your site within the Control Panel, it is possible to always select the Help button and find your problem in the list of posts that will appear. We have also turned almost all the articles into instructional videos. The collection of video tutorials will show up if you click the Videos option located in each section.