There're plenty of shared web hosting providers on the market today, still most of them are resellers that have restricted resources, especially in terms of support. A good way to distinguish them is the option to reach the company over the phone. The type of support that you can get via this method of communication may vary based on the provider - a few of them provide professional phone support, while others offer basic and customer support only as some matters are more time-consuming and it would be easier to be resolved via a support ticket, especially when the issue has to be escalated. Still, it is good to find that you can always contact your hosting provider because there're a lot of small-scale issues which can be managed efficiently and in a very timely manner with a phone call, not mentioning that you're able to get more information about the services even before you become a customer.

Phone Support in Shared Web Hosting

If you decide to obtain one of our Linux shared web hosting services, you can speak with our customer support team over the phone for 14 hours per day. We can help you choose the proper plan for your websites as we believe that it's better to discuss such issues with a live person. If you already have an account, we can assist you with all sales/billing questions and / or general matters, even with some tech problems that don't need a lot of time or escalation to an administrator since it is better to open a support ticket for time-consuming issues in order to have all the correspondence in a single place. We now have phone numbers in the United States, the UK and Australia, so you are able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there is always someone to assist you when you have any queries about the semi-dedicated server plans that we offer. Whether you want to find out more about our plans, you have a billing issue or some general problem, you can call us. Despite the fact that some more technical problems may require a ticket to give some time to our technical support team to investigate, we will help you with many technical questions on the phone as well, saving you time and efforts. As we have data centers on three different continents - in the U.S.A., Great Britain and Australia, we have local phone lines in these countries as well. If you're in a different country, we also have a global number where you are able to get in touch with us.