Irrespective of the fact that the web hosting service provided by the different companies is more or less identical, each provider has their own platform with its own tweaks and ways to carry out certain procedures. In situations like this, an immense knowledge base would be unbelievably useful both for persons with little to no experience and for technically experienced users who will sooner or later find out how specific operations are completed, but will waste some time meanwhile. The aim of such a knowledge base is to make the service fast and easy to use, sparing users a lot of time and effort. The outcome is happier clients, as they can swiftly find the information they need, and a whole lot less work for the client care staff representatives, because usually the majority of the queries and issues that customers have are already described in the knowledge base. If the articles themselves are adequately written and cover more things, you’ll be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Web Hosting

If you order a shared web hosting account from our company, you will be bestowed with access to our exhaustive online help documentation where you will find info on practically everything connected with our hosting services. The topics encompass anything from how to set up an e-mail address on your mobile device, to how to do different things using an .htaccess file. The articles themselves are written in an easy-to-comprehend way and include elaborate guides on how to perform a specific operation in your Hepsia Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns Internet applications on your PC. The whole list of articles will be located in the Help section of the Control Panel, but those that are dedicated to a particular section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you’ll be able to find out more or less everything about your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared an extensive knowledge base for all our current and potential customers, so in case you buy a semi-dedicated server package through our company, you’ll be able to find any info that you need at any time. We have plenty of informative help articles, which will help you better understand what’s going on in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are simply 2 instances. Our in-depth guides will help you accomplish anything you like – uncompress an archive, import a MySQL database, redirect a domain, etc. Furthermore, we also have troubleshooting guidelines, which will allow you to find out what spurs a certain problem and the probable solutions for it. In case you’re not able to send e-mails or your domain returns a 500 Internal Server Error message, for example, you can refer to our knowledge base and fix the problem right away. You can access the articles through each Control Panel section, as well as through the all-encompassing Help section.